Blackstone, Apollo, FSK backs Medallia
The investment gives the sponsor exposure to a customer and employee experience management software platform, with transaction terms undisclosed in the announcement.
Takeaways
- Medallia is a customer and employee experience software provider.
- investor group led by Blackstone, Apollo, and FS KKR Capital is acquiring Medallia with backing from Blackstone, Apollo, FS KKR.
- The business serves enterprise organizations across healthcare, automotive, and financial services.
Blackstone, Apollo, and FS KKR Capital Corp.
recapitalized Medallia, a customer and employee experience management software platform.
The transaction provides $150 million in new capital and transfers ownership from Thoma Bravo to the investor group, supporting Medallia's plans to accelerate AI and automation capabilities.
Medallia serves enterprises including Mayo Clinic, Mazda, and Santander and intends to invest over $500 million in product innovation over the coming years.
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